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Unit freezes

Hi- I have a RP355-V with a strange intermittent issue.
I've never needed to create my own effects on this otherwise excellent device. I've never interfaced it with a PC.
Here is the thing: after an hour or two it will freeze up for no apparent reason. By "freeze up" I mean it continues to function in whatever setting I was using, but I can't change to a different setting.
I've tried the usual fixes-
1- When I unplug the unit and let it stay for a while, nothing changes. I boot up and it is still frozen on that same setting.
2- I've also done the factory reset several times. Upon booting up after a factory reset, It functions normally for a couple of hours, and then it freezes up again.

I'm hoping there is a patch to address this. Can you help?

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