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SD cards crashes Trio Manager Software

Love the Trio+! I just started using the Trio Manager software. When I attempt to open the SD card that came with the Trio, the Trio Manager Application immediately "quits unexpectedly." It does not do this for the SD cards I have purchased separately. Any idea what might be causing this? I'd really like to get those songs/ideas into the Manager.

Again, love the pedal, its been a game changer for me.. esp during COVID. Thank you!

Answers

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @TumblingMav said:
    Love the Trio+! I just started using the Trio Manager software. When I attempt to open the SD card that came with the Trio, the Trio Manager Application immediately "quits unexpectedly." It does not do this for the SD cards I have purchased separately. Any idea what might be causing this? I'd really like to get those songs/ideas into the Manager.

    Again, love the pedal, its been a game changer for me.. esp during COVID. Thank you!

    I answered in another thread but just in case, try a scan and fix of the SD Card:

    To check and repair the file system the drive:
    Right-click the USB drive or SD card and select Properties from its context menu.
    Click the Tools tab and check the option under the Error-checking section.
    Click Scan and repair drive option to fix the issue.

  • TumblingMavTumblingMav Posts: 3

    Thank you! I should have mentioned, I'm on a Mac, Catalina v 10.15.7. Does that matter?

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @TumblingMav said:
    Thank you! I should have mentioned, I'm on a Mac, Catalina v 10.15.7. Does that matter?

    It might! Honestly I have no Mac handy (nor am I Mac guy) to test this on but if the other cards are working just fine then I am not certain what the problem can be.

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