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Need help with factory reset for Vocalist II

chikovchikov Posts: 2
Hello, I live in another country therefore I cannot access technical support but I do have an issue with my vocalist II rack unit. Due to some glitch on my screen I can see random symbols and Z letters everywhere. Everything else appears to be OK, but is there a way for me to restarted so everything goes back to the factory settings? Or does anyone know how can I get rid of all those symbols another way?
Thank you very much
Alex

Comments

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    The only reset I know is this:

    PRESS UTILITY BUTTON, SCROLL TO THE FACTORY RESTORE MENU, PRESS PARAMETER DOWN, THEN STORE.

    With the display having issues though you may have difficulty getting this to work. I am pretty sure though it sounds like your unit has a bad display. We no longer have or carry parts for these units.

  • chikovchikov Posts: 2
    Thank you very much! I was able to restore everything to the factory settings and all the problems went away! Thanks again for your help
  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @chikov said:
    Thank you very much! I was able to restore everything to the factory settings and all the problems went away! Thanks again for your help

    You're welcome! That's great, glad you were able to resurrect it!

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