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Digitech Trio Plus losing or gaining tempo

Howdy has anyone had a similar problem as sometimes i go back to a pre recorded part and its faster or slower and i check the tempo switch and its in its correct position.
I've had the trio for around two years and i have never upgraded the firmware as i'm not sure about how it is preformed so could it be that?

Cheers Wayne

Comments

  • HARMAN_EEldeHARMAN_EElde Posts: 1,101

    It's unlikely it is firmware related and we haven't released an updated firmware since 2016. Some people have reported this issue with the Tempo Encoder being faulty. Contact tech support for Service request

    Contact is in my signature

  • Howdy Thanks For the reply I'm in Australia and i bought it July 2019 would i still get looked after here?

  • HARMAN_EEldeHARMAN_EElde Posts: 1,101

    @Aussie_Fish said:
    Howdy Thanks For the reply I'm in Australia and i bought it July 2019 would i still get looked after here?

    You're welcome!

    Yes, in Australia you will need to contact the Distributor there for service

    https://www.digitech.com/authorized-dealers.html

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