Tech Support Notice: EON600 low volume or no audio may require a simple reset

HARMAN_RobHARMAN_Rob Sr. Manager, Professional Services GroupPosts: 107

If you are experiencing problems with low volume or no audio at all from your JBL EON600 series loudspeaker, you may need to perform a factory reset.

While powering up the speaker, holding EQ+ and Boot buttons will return the speaker to factory default settings. When the reset begins all LEDs will blink on the speaker control panel. This procedure can be utilized as a backdoor to restoring reliable behavior.

The speaker will not be part of the mobile application’s network group any longer, so the device has to be re-added.

You can watch this video to see a factory reset performed:

JBL EON600 Series Factory Reset

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