Bluetooth signal dropout on EON Compact x 2
spiketrain
Posts: 2
Hi,
I’ve paired the speakers together and trying to send audio via Bluetooth them both. I’ve had success getting the connection and the JBL Compact app can see the speakers and I can tune each one separately. I watched the video that showed me how to do this on channel 4 etc - so all this seems fine. But the signal drops out all over the place. I have a shoot on Saturday with a singing cast, and these speakers are audio playback. If the track skips even once, it will destroy the sync with the video - so I need to rely on this set up 100% - like I can with any other Bluetooth speaker.
I did a factory reset on both speakers and tried various different ways of getting them to stop skipping - I used an iPad, and iPhone and an Android phone - each time trying to find a way to stop the tracks from skipping - and each time I did a factory reset - but it just won’t work - There’s basically a Bluetooth issue going on here and I need help bad! I ran a wire into them and this is reliable - but I bought these for the Bluetooth capability please help!
Answers
Have you called our tech support team? They can help you through this.
Right well.... thanks for getting back to me over a week after the actual shoot date! - That was slow. I ended up using the speakers and wiring them together - it was very annoying.
I'm now on site in Portugal on another show and my speakers are back in Scotland. I'll happily call the tech support team - but was never given any number!?