JBL Live 650 headphones only output mono with aux
bobface416
Posts: 1
Hi all,
My headphones only output mono with the Aux cable. They play stereo fine with a bluetooth connection. JBL support was no help at all. I have confirmed multiple times that the problem is not the cable (tried multiple cables) or the audio unit (tried multiple devices, which played stereo with other aux headphones/speakers) and that the problem does not exist in bluetooth (played same song in bluetooth and aux).
They won't repair or send a replacement because I purchased them too long ago (it took me a while to notice the problem because I mostly listened with bluetooth and then only noticed on a song with really obvious stereo effects that I was very familiar with). All they could say was that the headphone port might be damaged.
I thought I'd post about this on here because I've seen elsewhere that I'm not the only one with this exact same problem with these headphones. I was hoping maybe to avoid having to take them to an repair shop or buying a new unit. Maybe there's a cheaper solution.
Thank you!