Latest PRX One Firmware issue?
I was just prompted to update the firmware on my PRX One 2 days ago. Upon completion I was unable to get the reverb, delay, or chorus to work. The subsynth appears to still work, but none of the other FX. Am I doing something wrong or is this a known issue?
2
Comments
Same issue. Called Tech Support. They said they are aware of the issue and gave me no time line as to when it is expected to be fixed. 4/14/25 I have a gig in 2 days. I thought I was doing the right thing by updating it, as I have had issues re-connecting before and I didn't want a problem before the show. WELL NOW, that went great, didn't it?
Thanks for the update!
I just did the same thing. No FX after the firmware update, WTF?
I have the same problem, where we can force this issue? I am a german user, I try tomorrow to contact JBL Customer Support in Berlin.
From where you come guys (with the same Firmware problems), did you contact you local JBL Support?
I have the same problem as well. At least I have until May tenth to get this figured out.
I'm glad it's not just me. I've run four open mics and played three gigs with no effects. This happened once before a couple of years ago. Hopefully they resolve it soon.
Same thing happened to me in the middle of a gig. It bricked my system and had to cancel the rest of the night. What a crock of shit this is turning out to be. I contacted them 3x and they keep telling me that it's a known issue and will have a fix for it in a few days. I'm on 4 weeks now with zero support from Harman.