Best Of
Re: JamManagerXT Problems
I wrote Digitech support on this issue, and got this anwer from Eric Elde
"We found the issue, if you go to the Settings and disable check for firmware on startup it will no longer crash: There is not likely to be a firmware update so for now it’s a viable workaround until they fix the software"
And it works 
( to access settings, start Jammanager with device disconnected)
murphysound
Re: jammanager crashes when I try to start it on my Mac
I wrote Digitech support on this issue, and got this anwer from Eric Elde
"We found the issue, if you go to the Settings and disable check for firmware on startup it will no longer crash: There is not likely to be a firmware update so for now it’s a viable workaround until they fix the software"
And it works
( to access settings, start Jammanager with device disconnected)
murphysound
Re: Is the software for the Jammanager xt going to be fixed?
I wrote Digitech support on this issue, and got this anwer from Eric Elde
"We found the issue, if you go to the Settings and disable check for firmware on startup it will no longer crash: There is not likely to be a firmware update so for now it’s a viable workaround until they fix the software"
And it works
( to access settings, start Jammanager with device disconnected)
murphysound
Re: What does the suffix "-NP" mean in the BSS BLU101M-NP model designation?
Those are regional designations. I have different ones on my price sheet like US, MX, etc. If you want to be sure you're ordering the most appropriate DSP, I'd recommend you check with your sales rep or HARMAN Customer Care.
HARMAN_Rob
Re: Is there any "up time" command i can enter into telnet?
The time stamp (1091743958 in the example) to any response shows the uptime in milliseconds
HARMAN_icraigie
Re: Is there any "up time" command i can enter into telnet?
- You don't need to create multiple identical topics.
- You can make your won uptime command in your code, as I don't believe there is (or was) a native command. We added it to our diagnostic library:
send s ct,'uptime
(1091743957) DIAGNOSTICS MODE - System Uptime Monitor: ON!
(1091743958) CineTouch System Uptime - 18190 Mins - Since: 10:50:36 05/29/2019
John Nagy
Re: Help with NX-3200
NX masters have fault detection turned on by default. This disables the serial port when a "fault" is detected and the only way to turn the port back on is to clear the fault. In my programs, in the online event for serial ports, I always do:
SEND_COMMAND DATA.DEVICE,'CLEAR FAULT'
SEND_COMMAND DATA.DEVICE,'SET FAULT DETECT OFF'
And then send the baud. This makes sure the port doesn't ever get shut off.
sentry07
Re: No sound at the outputs of my ui-24r
Have you called support?
https://www.soundcraft.com/en/support
Have you solved your problem?
marcopolo
Re: Ui16 doesn't recognize flash drives
I found this same thing recently. In my case or aspirated to be something related to Windows 10 formatting the flash drive. If I formatted it on another platform is works fine.
Aliby