Muse automator is not running.
andrew_seo
Posts: 9
Muse automator is not running.
I have four computers.
One is Windows 10 and three are Windows 11.
In Windows 10 and Windows 11, use automator runs normally.
It does not run on the other two Windows 11.
Looking at the console message, there is a difference in the message running in the second half.
They're all commonly used PCs, what's the difference?
0
Comments
Just reading through the logs, in the 'node-red-normal.log' it seems to identify Windows as "Windows_NT 10.0.19045 x64 LE" (Windows 10); in the 'node-red-unnormal.log' it seems to identify Windows as "Windows_NT 6.1.7600 x64 LE" (Windows 7). If that is true I can see how that would be a problem.
Just guessing here.
I was wondering if this issue was a compatibility issue, so I changed the compatibility and it seems to be displayed as win7.
I have attached a new log file here.
I think the difference in the second half of the log is the cause of the issue
2024-08-04 14:11:38.657 [T] comms.open KRjF+xKK8IlZ+Az53RfOOh+RmVsik7/MK62x6zYPXAw=
2024-08-04 14:11:38.847 [D][root] on rest ["GET","/amx-com/local/projects",{}]
2024-08-04 14:11:38.848 [D][root] on rest ["GET","/amx-com/controller",{}]
2024-08-04 14:11:38.849 [D][root] on rest ["GET","/amx-com/local/settings/get",{}]
2024-08-04 14:11:38.910 [I][web] NRListener on
2024-08-04 14:11:38.910 [I][web] init node type, ["Controller"]
2024-08-04 14:11:38.911 [I][web] init node type, ["Status"]
2024-08-04 14:11:38.911 [I][web] init node type, ["Event"]
2024-08-04 14:11:38.912 [I][web] init node type, ["Command"]
2024-08-04 14:11:38.912 [I][web] init node type, ["Navigate"]
2024-08-04 14:11:38.912 [I][web] init node type, ["Control Panel"]
2024-08-04 14:11:38.912 [I][web] init node type, ["UI Control"]
In the node red forum, there is an article about v18 version not running normally due to the influence of the latest Windows update.
Museum automator operates as node.js v18.17.17.1
Wouldn't it be related to the issue?
https://discourse.nodered.org/t/i-cant-open-the-node-red/87135/33
Is the forum here only for users?
Are AMX-related engineers not visiting?
They do every now and then. But be sure to read this: https://proforums.harman.com/amx/discussion/125164/please-read-me-first-harman-professional-technical-support#latest