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MVP-9000i
vining
Posts: 4,368
Just got in 2 of these MVP-9000i's and first impression out of the box are that they are built very solid. If I were to compare them to cars the 9000i would be a Range Rover while the 8400 is more like a Ford Bronco. Although I like the rugged, solid feel of this device it is freakin heavy. I'd say it's close to the weight of my 17" MAC Pro Laptop and after handling iPads all week there is quite a contrast in weight and feel. For the most part I think this puppy needs to stay parked and only on occassion taken out for a short drive around the house.
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The panel also locked up while in the set up pages for network/usb so while searching for the proper procedure for rebooting the panel I found it has a physical reset button that you can press using the stylus. About freakin time! 6 seconds for set up, 9 seconds for shut down. I would have preferred a hard reboot using this button and leave the soft reboot using the regular buttons. Holding the bottlom left button and the bottom transport button also works for setup, calibrate and shut down although I didn't see it documented. Having this new reset button did save me from having to open up the panel and pulling the batteries so for that I'm grateful.
Sometimes the hard capacitive buttons work and sometimes they don't but maybe it's just my fingers since I still test 120/240v circuits/panels with them and often I have to press really hard just to get a tingle.
I also noticed that when I go to set up and press the back/exit button in the top left I'll return to the main demo page but if I press the upper left corner again (no visible button) I'll go back to the set up page. This might be just the way the demo is set up.
Any reports on their real world wireless performance (aquisition times, signal strength etc)?
The intercom station calling and monitoring works well through the VPN but I only tried that cuz I had to fix the intercom code. I can now answer their door from my office or page/monitor any room. I might have to set one of these up in their Manhattan townhouse and maybe his Park Avenue office so they can do the same and keep an eye on their Conn. week end house themselves.
I still haven't been able to connect via USB for TPD4 file transfer. I normally don't ever use USB anyway so it doesn't really matter and I only tried it because I was being lazy.
5200's have quite poor reception compared to iPads. We have one customer who recently switched out and where he could barely and not usually get signal in one important room, the iPad works great and has no noticable difference in latency compared to using it elsewhere.
I don't know if I'll ever touch one of these things, but I hope they work better with wireless than the 5200s do.
So 10 hours with out use while sleeping = almost dead and unusable. I think I could go about 3 days or so with an iPad that's been put to sleep.
Vining, do you wake them up by pressing a button like a 5200 or the screen like an 8400?
There's a shut down button next to the reboot button on the main setup page but it doesn't appear to do anything. Maybe it needs to be docked? If you hold the bottom left (four button) and the bottom transport pad you can turn off the screen, continue to hold then go to setup, continue holding longer go to calibrate and supposedly if you hold longer it shuts down. If I do that and continue holding it prematurely exits at the setup or calibrate step and I've never been able to go all the way to shutdown. I didn't see this documented either so it probably left over from the 8400. The books says to use the physical reset button using the stylus to do this.
If you send the SHUTDOWN command via code it appears to reboot?? Turns off and then back on so this is probably a glitch in the firmware.
SLEEP: This acts the same as pushing the 2 buttons simultaneously so I guess that is considered "SLEEPING".
The "standby" function doesn't appear to work since it doesn't allow me to set the time period while the "sleep" & "shutdown" timers do. These timers can be disabled on external power.
Ok the stanby timer only works if you first set the sleep timer to something other than "off".
ALso cannot connect to TPD4 via USB. Seems to want a new driver, but cant find it anywhere.
SPec says 3.6lbs. Its every bit of it.... This makes using the panel while holding it almost impossible. Not a One hand ohold the panel one hand to hit buttons deal.... More of a Have it in my lap or up on the kickstand on the end table...
I had the panel lock up in the midst of a page transition, once. The screen froze for a minute, then went dark. I had to use the reset button (which is indeed a welcome alternative to pulling the batteries) to get it back again.
I also couldn't get into the setup menu from the front buttons once (after doing it once before) until I reset the panel.
About par for the course with a new product, I suppose.
A tablet PC has also a ~ 9" Display, wireless, speakers, mikrophone and a good Batterie lifetime
For me, this weight is inexplicable!
I've noticed as well an annoying delay or insensitivity to the panel as well. I can touch a button and have my finger on it and still not activate the button. If I successfully activate the button there is a 200-300 ms delay before the button changes its state from off to on. Other panels don't do this running the same code/panel file. Anyone else noticed anything similar?
Paul
Do the system sounds work (default button hit/miss, audio test in setup pages)? If you are still having issues, could you post your pages, or a simplified page that shows your issue?
Can you describe the lockup? Did the panel stay online with the master? Was the ip addr (wireless and/or wired) accessible over telnet/ping? Did you just lose touch?
Initially I had the 9000i lock up but they've seemed fairly stable lately. Knock on wood! There's got to be a firmware do soon that should correct some of the initial problems. At least I would hope so since it's been 4-5 months since they started shipping.
I wish there was something they could do about the resolution. The blurring screen just sucks but I guess thats what you get when you take the resolution of a 5200i and put it on screen that's more than double the size.
Well seeing as nobody from AMX has waded into this, yes we have seen this problem on each of the panels we have out in the field.
AMX has hotfix firmware available through tech support as below:
Yes the default sounds work, that's why I wrote that its sounds that are sent to the touch panel. I can't post any pages, but this seems to be the exact same issue the MVP-5200i's had when they first came out that was fixed in a subsequent firmware release.
Paul
The reason I asked those questions is because I'm having a difficult time recreating the same environment that fails to play the sounds with the @SOU command. Maybe you can post the sound file that fails, or tell me something about it..file name, size, bitrate, wav/mp3, etc. I've tried several different wav/mp3s and they all seem to play with @SOU.
Thanks,
Chris
When I got back to the office I connected the VPN and started the upload again, must have been around 6pm. This morning the damn thing is still chugging away and I guess I'm now around 85% complete. Now I can see a 1/2 hour or so to do a full file xfer and I often do file xfers through the VPN to remote clients and those downloaded files which are really an nternet upload at an asymetrical data rate (1.5-3 up / 8 -20 down) so if anything a TP file upload which is really an internet download should be faster, right? (edit, of course on the other side it's an internet upload so either xfer direction is relatively the same, up/down vs down/up so it's ISP dependent)
What the F! I don't want to pick on the 9000i's but they're dogs! When is the public firmware release?
Still chuggin' watch it fail right at the end..........
I'm guessing you don't want to post the pages in question. Tell me more about the setup..
How large is the TPD file?
How long does it take to send it to the panel when you are onsite?
Does the panel connect to the master using wireless (security type) or wired? If wireless, do you have a dock that you could try wired?
Do you have encryption enabled on the master?
TPDesign and master versions?
Can you replicate this behavior offsite using the same pages?
How is the panel functioning when this transfer is in progress and taking a long time...button presses responsive, etc.
Thanks,
Chris
File size = 41 megs
Normal download time = I would say 30 minutes full clean xfer but can't say for sure.
Ethernet connection = wired, I VNC'd into last night using it's wired IP so definitely wired. The 9000i that I couldn't rx from was wi-fi only.
Encryption = no
TPD4 = v3.0.0 build 634 border version 9 w/ support file version 3.0.24
NS3 = Build 3.1.0.374, compiler build 2.5.2.20
Replicate = ? I'm uploading, trying to get the files from the TP.
Function during xfer = ? I'm afraid to vnc into it while the xfer is still in progress. Yes it's still in progress but the top progress bar is 100% while the 2nd progress bar is still going so I'm getting close to being done.
This should teach me to loose or overwrite my current file.
Just to reiterate I'm presently uploading through a vpn from a remote site. Yesterday when onsite I tried but only got around 20% xferred by time I had to leave. That took about 4 hours. I should have rebooted at that point before leaving or rebooted via telnet before attempting this from the office but that gets back to being dumb which is what got me here in the first place.
Still chugging............
I'm trying to boil it down to something I can reproduce here and help you. It sounds like when you were onsite, you trying to retrieve your project from the panel. 20% progress after 4 hours as you mentioned...that's what I am trying to look into...not VPN and ISP performance.
The pages in question would be the TPD file (or some very close version of the file, that have similar size, file count, etc) that you are trying to retrieve. If you could send me that, it would be helpful. If you don't want to post on here, maybe you can use something like www.filedropper.com and PM me the link.
As far as replicating the issue...if you have access to an MVP9000 locally...at your office lets say...can you replicate the slow file retrieval you see using the same TPD project.
Thanks,
Chris
I found the back up files. Completely forgot TPD4 creates duplicates in a different directory. Don't think I ever needed it before, thank god for small miracles!
My VPN has since dropped so it may be some quirky network problem in the residence that was making the local transfer incredably slow and the subsequent VPN xfer slow and now why I can't re-connect. I have to go back there tomorrow, maybe set up some auto ping reboots so I don't get locked out again and give it a try locally again. If I figure anything out I'll let you know. If you still want my file I'll send it but I don't think it will do you much good.
I din't do anything to the network accept enable the gateway/gateway vpn. Apprently I disabled it yesterday thinking I was setting the office'a router when in fact it was the client's. I guess dumb moves come in 3's.