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Change RSS length

Hello,

We are using the RSS news feed module to pull in news/updates from an RSS feed on our webserver. However we’ve noticed that the player will only pull in so many characters of the feed from the server into the player. Does anyone know how to set the max # of characters from an RSS feed to be displayed on the player?

Comments

  • HARMAN_ChrisHARMAN_Chris Harman Integrated Technologies Group (ITG) Posts: 397
    Message length and template duration are not elements you have control over at this time. At present, the message gets truncated by the player. Several users have expressed a need to either increase the character count, or remove it all together. Product management is aware of the request.
  • Dave_UKDave_UK Junior Member Posts: 54
    AMX_Chris wrote: »
    Message length and template duration are not elements you have control over at this time. At present, the message gets truncated by the player. Several users have expressed a need to either increase the character count, or remove it all together. Product management is aware of the request.

    What is the max length currently set at ?
  • HARMAN_ChrisHARMAN_Chris Harman Integrated Technologies Group (ITG) Posts: 397
    I am told the character count is "approximately 150 characters." That would be per RSS message, so if you build the expression to include <TITLE>:<BODY>-<SOURCE>, there is a good chance you are going to exceed the count and have the message truncated because each character counts and all go together to create the one message.
  • Dave_UKDave_UK Junior Member Posts: 54
    So more like 'tweets' then.

    Does this limitation only apply to the RSS parser or does it also apply to the XML parsers ?
  • HARMAN_ChrisHARMAN_Chris Harman Integrated Technologies Group (ITG) Posts: 397
    To my knowledge, the character limitation is not in the Parser but rather in the field size of the scrolling ticker template. At present, the IS system requires a known character count to base scroll timings off of. Having variable timings in the ticker message sounds great, but all it really means is how much time the player has to send a ~150 character message from right to left across the ticker region -- i.e. scroll speed.

    Without understanding this, one might think that lengthening the duration of the message would allow for more content, but it only slows the scroll down. The physical width of the message remains fixed. Messages that have fewer than ~150 characters also exhibit the same behavior, but it is shown onscreen as blank characters - or space between messages.

    Each template field has a fixed character limit, and depending on the screen region and/or template, these counts are different. If it is not alredy on the website, Technical Support or your Sales Representative should be able to provide you with the template content guide that contains this information.

    A feature request for dynamic message length based on XML content length would need to be sent in through either Technical Support or your Sales Representative.
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