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XLS602 fault mode

Hi to all. I hope every one are safe.
I'm looking for help, I'm owner of two Crown XLS, they has worked fine until sudently, one XLS602 lost the sound and enter in fault mode, immediatly I put both volumen controls in "0" and the XLS restart, I pumped up the volumen controls and enter in fault mode again, no sound detected, I repeated this with inputs and speakers unppluged but the same. This happened with any changed in electrical contitions.

Thanks in advance
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