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IT8000

Hi all, I had 2 it4000 amps & was using the 2x2 channels to power 4stx & 4x VRX932, one amp got a PSU fault, I replaced it with an IT8000, but can only get mid frequencies from the amp. I tried all 20 channels to see if I can get sub duty, but am unable.
My plan Is to run the subs from the 8000 & the tops from the 4000, but I can’t find the settings.
I installed Audio Architect but cannot get the program to find the device/Amp???

Can I program the 8000 from the front panel to sub duty?
Or how can I get Audio Architect to recognise the amps so I can set the frequencies?

Thanks in advance.
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