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Front panel update required

My dbx driverack pa2 was workinf fine until one day i turn it on and the screen says ‘front panel update required’. It does not respond to anything at all. I’ve tried soft and hard reset with no luck. Any suggestions?

Comments

  • walfrettwalfrett Posts: 10
    I got it sorted out. Up and running again
  • HARMAN_RobHARMAN_Rob Sr. Manager, Professional Services Group Posts: 171

    @walfrett glad you fixed it! May help the group in the future to know what happened and what you did to fix it; could you let us know more?

  • walfrettwalfrett Posts: 10
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel uodate required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.
  • agdonardoagdonardo Posts: 1

    Meu dbx driverack pa2 foi workinf bem até que um dia eu ligá-lo e a tela diz 'atualização do painel frontal necessária'. Não responde a nada. Eu tentei uma reinicialização suave e difícil sem sorte. Alguma sugestão?

  • jayrjoejayrjoe Posts: 3

    Hello

    I have the same issue, FRONT PANEL UPDATE REQUIRED
    Please I need a fix for this asap, I have a few gigs line up in the next 2 days.
    Thank you

  • jayrjoejayrjoe Posts: 3

    @walfrett said:
    I got it sorted out. Up and running again

    hello walfret, please share how did you fix it

  • jayrjoejayrjoe Posts: 3

    Hello....

  • HARMAN_RobHARMAN_Rob Sr. Manager, Professional Services Group Posts: 171

    @walfrett said:
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel uodate required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.

    @jayrjoe : walfrett called HARMAN Pro Tech Support.

  • Hola, tengo el mismo problema, alguien me pueda ayudar
    [email protected]

  • Walfrett pls help us... maybe it work also to my dbx venue.pls

  • HARMAN_RobHARMAN_Rob Sr. Manager, Professional Services Group Posts: 171

    @walfrett said:
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel update required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.

    @djkenneth : as stated above, walfrett called HARMAN Pro Tech Support. I would recommend you call as well.

  • @HARMAN_Rob said:

    @walfrett said:
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel update required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.

    @djkenneth : as stated above, walfrett called HARMAN Pro Tech Support. I would recommend you call as well.

    Hola HARMAN ROB, algun numero para llamar en mexico?

  • HARMAN_EEldeHARMAN_EElde Posts: 566

    Contact via email, we do have one Spanish speaking support specialist here, but we can generally use Google Translate as well to get you sorted:

    [email protected]

  • choicechoice Posts: 2

    I need help with : Front panel update required

  • choicechoice Posts: 2

    dbx PA2

  • HARMAN_EEldeHARMAN_EElde Posts: 566

    @choice said:
    I need help with : Front panel update required

    Contact tech support via email to request the Manufacturing PA2 Firmware Updater

  • KrisdaKrisda Posts: 1

    Requesting solutions and software files (dbx DriveRack PA2 FrontPanelUpdate Required) Send via email
    [email protected]

  • HARMAN_EEldeHARMAN_EElde Posts: 566
    edited July 1

    @Krisda said:
    Requesting solutions and software files (dbx DriveRack PA2 FrontPanelUpdate Required) Send via email
    [email protected]

    You can download the PA2 Manufacturing Firmware Updater here:

    https://drive.google.com/file/d/11jd2vWlVjO5Z3pfYK9RzEgVQ1EeNFi8F/view?usp=sharing

    You will need a USB Cable and a Windows PC. Instructional how to .pdf is included in the .zip

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