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Front panel update required

My dbx driverack pa2 was workinf fine until one day i turn it on and the screen says ‘front panel update required’. It does not respond to anything at all. I’ve tried soft and hard reset with no luck. Any suggestions?

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    walfrettwalfrett Posts: 10
    I got it sorted out. Up and running again
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    HARMAN_RobHARMAN_Rob Posts: 230

    @walfrett glad you fixed it! May help the group in the future to know what happened and what you did to fix it; could you let us know more?

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    walfrettwalfrett Posts: 10
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel uodate required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.
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    agdonardoagdonardo Posts: 1

    Meu dbx driverack pa2 foi workinf bem até que um dia eu ligá-lo e a tela diz 'atualização do painel frontal necessária'. Não responde a nada. Eu tentei uma reinicialização suave e difícil sem sorte. Alguma sugestão?

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    jayrjoejayrjoe Posts: 3

    Hello

    I have the same issue, FRONT PANEL UPDATE REQUIRED
    Please I need a fix for this asap, I have a few gigs line up in the next 2 days.
    Thank you

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    jayrjoejayrjoe Posts: 3

    @walfrett said:
    I got it sorted out. Up and running again

    hello walfret, please share how did you fix it

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    jayrjoejayrjoe Posts: 3

    Hello....

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    HARMAN_RobHARMAN_Rob Posts: 230

    @walfrett said:
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel uodate required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.

    @jayrjoe : walfrett called HARMAN Pro Tech Support.

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    Hola, tengo el mismo problema, alguien me pueda ayudar
    feelingentretenimiento@gmail.com

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    Walfrett pls help us... maybe it work also to my dbx venue.pls

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    @walfrett said:
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel update required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.

    @djkenneth : as stated above, walfrett called HARMAN Pro Tech Support. I would recommend you call as well.

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    @HARMAN_Rob said:

    @walfrett said:
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel update required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.

    @djkenneth : as stated above, walfrett called HARMAN Pro Tech Support. I would recommend you call as well.

    Hola HARMAN ROB, algun numero para llamar en mexico?

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    HARMAN_EEldeHARMAN_EElde Posts: 1,381

    Contact via email, we do have one Spanish speaking support specialist here, but we can generally use Google Translate as well to get you sorted:

    hprotechsupportUSA@harman.com

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    choicechoice Posts: 2

    I need help with : Front panel update required

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    choicechoice Posts: 2

    dbx PA2

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    HARMAN_EEldeHARMAN_EElde Posts: 1,381

    @choice said:
    I need help with : Front panel update required

    Contact tech support via email to request the Manufacturing PA2 Firmware Updater

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    KrisdaKrisda Posts: 1

    Requesting solutions and software files (dbx DriveRack PA2 FrontPanelUpdate Required) Send via email
    Toomtamchiangmai@gmail.com

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    HARMAN_EEldeHARMAN_EElde Posts: 1,381
    edited July 2020

    @Krisda said:
    Requesting solutions and software files (dbx DriveRack PA2 FrontPanelUpdate Required) Send via email
    Toomtamchiangmai@gmail.com

    You can download the PA2 Manufacturing Firmware Updater here:

    https://drive.google.com/file/d/11jd2vWlVjO5Z3pfYK9RzEgVQ1EeNFi8F/view?usp=sharing

    You will need a USB Cable and a Windows PC. Instructional how to .pdf is included in the .zip

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    engboogie requesting solution to dbx pa2 front panel update

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    HARMAN_EEldeHARMAN_EElde Posts: 1,381

    @engboogie said:
    engboogie requesting solution to dbx pa2 front panel update

    Well, if you look at the post right before yours, it has the instructions and updater there @engboogie

    :D

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    mbahgerrymbahgerry Posts: 3

    @walfrett said:
    @HARMAN_Rob my dbx driverack pa2 was powering on, but stuck on a screen that said ‘front panel uodate required’ and would not boot pass that. Called tech support and they sent me the file for ‘manufacturers update’, i followed the prodecure and that helped my situation.

    thanks walfret....

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    HARMAN_EEldeHARMAN_EElde Posts: 1,381

    You can download the Updater here. I am closing this thread

    https://help.harmanpro.com/pa2-manufacturing-updater

This discussion has been closed.