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JBL EON ONE MK2 Firmware update issues
I bought the EON ONE MK2 for ceremony purposes or as a filler for cocktail hour as I am sure many of you have. After the new update the systems red light flashes at low volume. The next thing I did was the reset. Now is even worst. I spoke with JBL technician and advised him how can a almost 1400.00 system just clip at low volumes. How does using a JBL/Harman AKG DMS 300 clip the system at low volumes. I even told the tech I am using a competitor speaker the Mackie Thump go and the system works flawlessly, the blue tooth is always connected and no issues. I told him the new firmware messed up these column array speakers. There is no way someone would invest that much to get nothing. I even told him I bought an Alto Busker speaker and its sound better than my JBL. They really need to fix this. Is every experiencing the same thing? Now I have to take it to an authorize dealer since it has 7 years warranty.
Re: New Eon One MK2 firmware is wonky
Yoo hoo ..... tech support! Are you even listening? Don't blow us off. This is serious business to us. We trusted you for years to make quality products. We've purchased those products many times. When it came time for us to re-invest, we stuck with you. At least give us the professional courtesy of a response of some sort. Some of us have large followings, and if fellow musicians ask us if we're happy with our sound system, what do you think we're going to say? As in my previous post, at least let us revert back to the previous version that worked better than this abomination you've forced on us. And maybe hire some people away from EV, or Mackie, or whoever has there act together in the app department. We LOVE the unit. The app SUCKS. YOU are making us look BAD. Be a pro and do the right thing. FIX IT! PLEASE!