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INFO - Lexicon Plugins - No redemption code or email notifications issues

EEldeEElde Posts: 1,380
in Lexicon General Discussion

For customers who are not receiving an email notification after their purchase of the Lexicon Plugin you have purchased -

First check this article on how to obtain your redemption code if you did not receive a confirmation email:

https://help.harmanpro.com/lexicon-plug-ins-no-redemption-code

If you are having issues logging in to your https://store.lexiconpro.com account or recovering your password, please contact Tech Support (info is below in my signature)

We get the question "Why did I not receive an email?"

Only answers are, possibly it ended up spam filtered, the email server has blocked the email from us or some other error has occurred.

Either way please contact us if you need assistance (info below in my signature)

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