soundcraft signature MTK 22 and MTK 12
I've had the 22 for several years now and have never had a problem. (I use OSX Sierra) Now i'm on a project where I need a tight footprint so i got the 12 and I can't get a signal through USB. This is baffling, as I assume it's set up the same way as the 22, right? Why wouldn't it be? The documentation shows that it is. Except for less ins and outs, it's exactly the same machine. The site indicates the user interface compatibility for both the 22 and the 12 is OSX Lion thru El Capitan - (!?) - I called support at 4:55 today (Tues) and got a recording saying it was "closed and to please call back during business hours - M-F 8am to 6pm." wtf?
Does anyone have any information that can help? Thanks in advance.