Can't upgrade the firmware on my UI16
I have a UI 16 currently running 1.0.5763-ui16 and I want to update it to the latest supported software.
I went to the Soundcraft site and downloaded uiupdate-k-1.0.7548-ui16.zip
I transferred it to a USB stick. When I insert the USB stick into the UI16 I see the "USB INSERTED" message, then nothing. I have:
- waited up to ten minutes for the firmware update message but it doesn't come
- tried two different USB sticks
- tried all four USB ports on the UI16
- tried having the zip file in the root directory, or in a folder
- tried rebooting the UI16
None of these has made any difference. What am I doing wrong? The USB ports work for other things, I can play playlists, I can save shows...
OK I am a newbie so it is probably something obvious to the experts out there... help!