New Notepad 8FX - maybe I'm a dummy?

Hey everyone. I just got my mixer in. Took it out of the box. Plugged everything up. Plugged the USB from the mixer to my computer (PC, Windows 10). Installed the driver and the control panel from the website. I'm getting nothing anywhere. No sound coming through the mixer into the headphones plugged into the mixer. I tried 2 different mics, with 4 different XLR cables. I plug the power cable into the mixer, and the lights pop on real quick in the signal monitor, but then, nothing. And my PC doesn't even detect something is plugged in. Any ideas? Is this guy just DOA? Thanks.

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