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Monitor Dell 2418ht

:/ Comprei o monitor Dell 2418ht e me deparei que ele não funciona o touch ligado direto na console ui24r

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  • Estou com o mesmo problema. Não encontro solução ou razão do problema.
    Firmware da console é o 3.3

  • There are reports that the touch functionality of the Dell 2418 may not work with Ui24R as they (Dell) have changed the Pid. We will try and fix this in the next firmware release.

  • @HARMAN_Tder said:
    There are reports that the touch functionality of the Dell 2418 may not work with Ui24R as they (Dell) have changed the Pid. We will try and fix this in the next firmware release.

    Not sure if your post is Dec 2019 or 2020. I have firmware 3.3.8293-ui24. Just purchased dell 2418ht. Touch screen doesn’t seem to work?. Date of this post 17 Dec 2020.

  • My post is current. We have had recent reports that Dell has changed the Pid so the touch functionality on Ui24R will not work with relatively recently produced Dell 2418s.

  • You have to keep in mind that the most recent FW update 3.3.8293 was in June 2020. So any posts after that point will mean they are talking about a future update. Hopefully SOON, right Soundcraft?

  • jukuotjukuot Posts: 10

    I just got a new touch screen. DELL 2418. It does not work!!!

  • jukuotjukuot Posts: 10

    I just read this??HDMI display support: VID/PID/NAME
    1 2575 0401 Hannspree HT225HPB
    2 29BD 4101 Hannspree Hanns-G HT161HNB
    3 1FD2 6103 Dell P2418HT

  • jukuotjukuot Posts: 10

    Can you take this Dell out of the touchscreenlist "Ui24R v2.0 User Guide Addendum-English" Dec 2020 !!!!

  • HARMAN_TderHARMAN_Tder Posts: 184

    @jukuot said:
    Can you take this Dell out of the touchscreenlist "Ui24R v2.0 User Guide Addendum-English" Dec 2020 !!!!

    I have passed this along to Ui Product Management. We are going to look at removing or at least adding a warning that PID numbers can change unexpectedly. We will take care of getting this Dell added in next release and may have a more flexible system for PID management.

  • VbuenoVbueno Posts: 2

    I just bought the dell p2418ht monitor because it was marked as compatible in the manual of my console, it arrived here and the touch does not work, do you have any forecast of when an update will come out to correct this?

  • jukuotjukuot Posts: 10

    Are you going to do something for our troubles. There seems to be many person who has bought Dell touchscreends!

  • jukuotjukuot Posts: 10

    Version 22.3.2021, Owners manual:
    User guide addendum V3 for Ui24R
    HDMI display support: VID/PID/NAME
    1 2575 0401 Hannspree HT225HPB
    2 29BD 4101 Hannspree Hanns-G HT161HNB
    3 1FD2 6103** Dell P2418HT**
    4 046B C52B Hanspree HT225HPBREJ01

    Least you can do is to take "Dell..." from the list. IT DOES NOT WORK!!!!

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