SI Impact - FX returns on stereo mix buses: left channel only
I'm new to the forums so let me know if this needs to be placed elsewhere.
My church purchased an SI Impact recently and, to my knowledge, I'm using it with the default setup. I use one of the stereo mix buses to send audio to a PC, for our livestream. For some reason, the FX returns only seem to play out of the left channel on this stereo mix bus. Has anyone encountered this? Or does anyone have any suggestions of things to check?
I send the FX return to the mix bus pre-fade, as we don't want reverb in the main FOH mix but we do want it on the stream mix. When I SOLO the FX return, I hear it in both monitor headphones. But when I monitor my whole stereo mix bus, I hear everything centrally apart from the FX which I only hear in the left headphone.
I have verified on the PC that it is only receiving FX on the left channel, all other sources come through correctly as a stereo signal (I can pan mono sources correctly, and other stereo sources work).
I have never really used the pan knob, so the FX return is not panned to my knowledge. The FX returns are stereo, and as I think is the default, I have stereo channel ST5 patched to LEX-RT1 and LEX-RT2, ST6 to LEX-RT3 and LEX-RT4 etc.
Any thoughts welcome!