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Master channel beep

c_bretzc_bretz Posts: 2
in Soundcraft Mixing Consoles
My master channel has a constant beep in both the left and the right coming out of the speakers and even when the speakers are unplugged and I’m monitoring through the headphones. I purchased new balanced XLR-TRS cables and have them properly connected from the master out L & R on the board and into my L&R on the back of my monitors. I just got this console home from Sweetwater so I’m super new to it. I’m just hoping it’s not an issue where I’d have to send it back. Any help would be appreciated.

Answers

  • c_bretzc_bretz Posts: 2
    edited March 2021
    Console: Signature 22 MTK
  • HARMAN_TderHARMAN_Tder Posts: 184

    Sweetwater has very good technical support for its customers so probably best to start with them. I've never heard of this isssue before.

    One thing you should try is this:

    Put all input, FX Returns, and Group faders to the bottom of travel. Push the Master Fader up and monitoring through headphones with no solos depressed- Do you still hear the noise?

    Depending on your answer then we might have other things to check

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