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UI 16 gain fader issue

I have a ui16 with the current firmware update. Im having issues with the gain fader not responding on my iphone. I have tried power cycling the unit and i double checked that i have the most current firmware.

Im using an iphone 11 with is also up to date.

Any thoughts on this? I cant seem to find anything online.


  • I have thew same Problem on an iPhone and on an Android Phone. Did you fix it ?

  • Hi! same problem here on Android, have you fixed guys?

  • +1
  • EversonLealEversonLeal Posts: 4
    I even tried to do a factory reset and applied the latest update available on UI16 downloads page. There's may I believe that Soundcraft will publish a new update for this console?
  • bgpickerbgpicker Posts: 2
    I solved this problem by using an external router. The onboard wifi is a joke. Thanks to the Sweetwater team for guidance.
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