ACCESS-> Master Password Protection (Global) Reset & AUX Lockout!

HendersonHeart

Soundcraft Form
03.08.22
Name HendersonHeart

Code: IDKnow_1

Hi Forum.

Does anyone know how to re-set the Access-> Master Password Protection (Global) Password.

I reset the SCUI24R by following the re-boot process
with the masterpass.txt and fullreset.txt by following the instructions meticulously – ad-nausium!

I know the default password:
1.) Soundcraft UI -scuiwlan
2.) the mixer.io admin – admin
3.) Even the the browser address: http://www.gstatic.com/mixer.html

I HAVE HAD SUCCESSresetting all of these..Yeayyy…BUTTTTTTT

The Master Password Protection (Global) Password
Does not work with any of these or any new passwords I have changed in the NETWORK -> Config Settings.

Also I am LOCKED OUT of the AUX settings on top of it all.

Totally Frustrated after dozens of multiple attempts to contact Soundcraft Troubleshooting Tecs.

HensersonHeart
Ground Flooe Music Studio
Henderson, NV

holydrumhead2

I have a ui16. Same issue. I hold in the reset button with a USB stick inserted with the master lock reset txt file on the root of the stick. It will not reset. I try to reset the mixer back to factory defaults, hold down the button with the reset button with a reset file on the stick. That also will not work. I’m locked out. Help plz!

bradsiv

I downloaded the masterpass file onto a blank usb stick (no more than 8gb) then did the reset process and it worked!!

brainloose

@bradsiv said:
I downloaded the masterpass file onto a blank usb stick (no more than 8gb) then did the reset process and it worked!!

Can you please add the link to the 'masterpass' file ?

TAICHEE

Resetting masterpass file (zipped) link is below.

https://help.harmanpro.com/master-password-reset-for-ui-mixers

I think you can make it in yourself, though.

Take care...
That "master password" is not the global pass. Network pass ( scuiwlan type ) is not too.

You need to fullreset to erase the global password.
You need to normal rest to erase the network password.