UI24R no blue light not connecting
The green lights come on as usual and then go off. The blue light never comes on. The WiFi on my computer says there is a Soundcraft Ui24 and I can connect to the WiFi but cannot connect to the interface with a browser. So, I tried an ethernet cable. I have link lights and I see that ethernet is connected in System Prefs network (green light). I tried to type in ip address in browser which I have done many times before but browser cannot connect to the ip address. So I go to terminal and ping 10.10.2.1 the ip address, and it pings fine. So here are my questions: Does anyone have any ideas on how to resolve this? What is the possible cause? Do you think it might be as simple as a connector coming loose? Do I need to do a factory reset and will that help?
Thank you for your time and cooperation.