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pls help

samshivasamshiva Posts: 1
in Soundcraft General Discussion

The green lights come on as usual and then go off. The blue light never comes on. The WiFi on my computer says there is a Soundcraft Ui24 and I can connect to the WiFi but cannot connect to the interface with a browser. So, I tried an ethernet cable. I have link lights and I see that ethernet is connected in System Prefs network (green light). I tried to type in ip address in browser which I have done many times before but browser cannot connect to the ip address. So I go to terminal and ping 10.10.2.1 the ip address, and it pings fine. So here are my questions: Does anyone have any ideas on how to resolve this? What is the possible cause? Do you think it might be as simple as a connector coming loose? Do I need to do a factory reset and will that help?

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