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My Ui24r stopped working

Well, I was doing some bands essays with some costumers, and I allowed one costumer to conect a pendrive that showed up being a broke one on the table. After that the table stopped connecting to any devices by wifi connection; because of that I tried to reset the table; after I reseted holding the reset button for 4 seconds the screen turned white with a black window.

I searched the right way to reset the table, but even doing the right process using a pendrive with a .txt etc the table still showing a white screen with a black window and nothing else.

Can someone please help me with that? This is kinda of urgent .
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