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Vi1 Touchscreen not working

Hello

I bought a brand new VI1 in 2017 so I was the first owner.
After a 2 year the touch screen started to not respond, or to respond after manny attempts, above the 1-2chanels, then moved forward 1-6 an so on, now I can operate it only with the mouse, and also the upper screen started to do so ,only in different areas respond…
Did somebody had the same problem?
How can I solve it?
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