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ui24r locked me out. I DID NOT CREATE A PASSWORD

ttangottango Posts: 8
in Soundcraft Mixing Consoles

I moved it from one room to the next and now I'm locked out. I deliberately did not assign a password for this device. I stayed away from the access tab. I wanted to deal with that at later date.

only I have access to my iPad and its been working great for a week.
so i'm going to have to do a complete reset?

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    TAICHEETAICHEE Posts: 160

    Maybe someone or you used to clicked the ENABLE button at the access tab. It required to decide a password and then it automatically logged in. And it stayed keeping and you've forgotten.

    Now you probably clicked LOGOUT button.
    It means that you dropped yourself into client from the master.

    masterpass.txt reset will reset this pass.
    fullreset.txt reset will reset all.

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    ttangottango Posts: 8

    Ok. Thanks. They should fix that.

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    ttangottango Posts: 8

    just a thought, but a cancel button on the enable dialog box could eliminate a lot of these issues. I was just looking when I went in and didn't have a password in mind at the time.

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    TAICHEETAICHEE Posts: 160

    "DISABLE" also needs the password.
    You can test how it works in their demo mixer.

    Actually this resetting is easy.
    You can reset this password from remote PC without using hardware reset button.

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    TAICHEETAICHEE Posts: 160

    If it was a glitch, I guess you clear the browser's cache and the cookie to solve.

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