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Audio on the Soundcraft Ui24R stops working for 5 seconds

KsonicKsonic Posts: 2
in Soundcraft Mixing Consoles

Good morning everyone. I have a problem with the Soundcraft Ui24R acting as my main mixer. During our live concerts with the band the total audio stops working for 5 seconds after which it resets again as before. It has already happened to me on two evenings and the audio has always stopped twice. I have another Soundcraft Ui24R (remote or slave) connected with a network cable to the main Soundcraft (master). I wired it according to the instructions downloaded from the official website. I also tried touching the mixer to see if the chassis was hot but that's not the case. What could be causing this problem?

Comments

  • TAICHEETAICHEE Posts: 220

    Update firmware to v3.5. It was released last week.

  • KsonicKsonic Posts: 2

    Hi! I updated the two mixers to firmware version 3.5 and it solved the problem, the audio doesn't stop anymore.

    Thank you very much

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