Home› Soundcraft User Forum› Soundcraft General Discussion

UI16 Wi-Fi Connectivity and LED Indicator Issue

akosizulyerakosizulyer Posts: 1
in Soundcraft General Discussion

I am experiencing connectivity issues with my Soundcraft UI16. The LED indicators for both Wi-Fi and the green lights are flashing slowly, almost like they're "glooming," rather than staying solid. As a result, the Soundcraft Wi-Fi network is not visible on our phones, preventing us from connecting to the audio mixer.

We have attempted a full reset, but the issue persists, and it seems like the unit is not recognizing the reset process. Additionally, we connected the UI16 to a display via HDMI, but it only loads without proceeding further.

Here are some steps we've already tried:

  1. Power-cycled the unit by disconnecting it from the power source and reconnecting after a minute.
  2. Checked the power supply to ensure stable power delivery.
  3. Attempted a Wi-Fi reset specific to the UI16.
  4. Tried connecting directly via Ethernet cable, but the device still did not appear in the control software.
  5. Physically inspected for any signs of damage around the antenna or Wi-Fi module.
  6. Verified there were no other devices causing potential Wi-Fi interference.

Any insights or additional troubleshooting steps would be greatly appreciated. Thank you!

Sign In or Register to comment.