NI-4000 reporting serial number as "0000"
youstra
Posts: 135
in AMX Hardware
When I telnet "show system" on my bench NI4k, it shows the following. I need a serial to get RocketGUI - any experience or fixes out there?
-Bill
Local devices for system #1 (This System)
Device (ID)Model (ID)Mfg FWID Version
00000 (00285)NI Master (00001)AMX Corp. 00296 v2.32.148
(PID=0:OID=0) Serial=0,0,0,0,0,0,0,0,0,0,0,0,
Physical Address=NeuronID 000551912201
(00285)vxWorks Image (00001) 00297 v2.32.145
(PID=0:OID=1) Serial=N/A
(00285)BootROM (00001) 00298 v2.30.142
(PID=0:OID=2) Serial=N/A
(00256)AXLink I/F uContr(00001) 00270 v2.12.140
(PID=0:OID=3) Serial=0000000000000000
05001 (00286)NI-4000 (00001)AMX Corp. 00299 v1.12.140
(PID=0:OID=0) Serial='N/A',0,0,0,0,0,0,0,0,0,
Physical Address=Internal Connection
-Bill
Local devices for system #1 (This System)
Device (ID)Model (ID)Mfg FWID Version
00000 (00285)NI Master (00001)AMX Corp. 00296 v2.32.148
(PID=0:OID=0) Serial=0,0,0,0,0,0,0,0,0,0,0,0,
Physical Address=NeuronID 000551912201
(00285)vxWorks Image (00001) 00297 v2.32.145
(PID=0:OID=1) Serial=N/A
(00285)BootROM (00001) 00298 v2.30.142
(PID=0:OID=2) Serial=N/A
(00256)AXLink I/F uContr(00001) 00270 v2.12.140
(PID=0:OID=3) Serial=0000000000000000
05001 (00286)NI-4000 (00001)AMX Corp. 00299 v1.12.140
(PID=0:OID=0) Serial='N/A',0,0,0,0,0,0,0,0,0,
Physical Address=Internal Connection
0
Comments
Yes I have an NI-4000 at AMX being fixed for the very same reason....Sorry no in-field fix...ya gotta send it in.
If the master dies or is upgraded is the RocketGui code transferrable? How can they prove you're not lying if it is?
I have some RocketGUI code running on my store demo, and I've changed the master a few times. They send you a new tko if you change masters and supply the new s/n. I suppose they trust you aren't ripping them off ... though it's entirely possible it will check in with them and disable itself if it's been "deactivated" on their end.