Been months that I haven't used my PA2, after powering it up last week, the screen is stuck where it says dbx IFXS version 10 driverack pa2. Tried to update, which the screen went to update, then afterwards it gets stuck again. Also tried to hook it up with the app but the "device discovery" screen just keeps searching. Can somebody please help me with my issue? Really appreciate it. Thank you!
@JUN said:
Been months that I haven't used my PA2, after powering it up last week, the screen is stuck where it says dbx IFXS version 10 driverack pa2. Tried to update, which the screen went to update, then afterwards it gets stuck again. Also tried to hook it up with the app but the "device discovery" screen just keeps searching. Can somebody please help me with my issue? Really appreciate it. Thank you! My email is
If the PA2 Manufacturing updater will not resolve your issue, you need to look into a Service RA option. Please contact support directly, please do not share your email address on these forums.
Tech support email is hprotechsupportusa@harman.com
Answers
You'll have to reflash it with the PA2 Manufacturing Firmware Updater.
You can download the PA2 Manufacturing Firmware Updater here:
https://drive.google.com/file/d/11jd2vWlVjO5Z3pfYK9RzEgVQ1EeNFi8F/view?usp=sharing
You will need a USB Cable and a Windows PC. Instructional how to .pdf is included in the .zip
I had the same problem, please send me the updater
thanks so much
Look at the post of mine right above the one you just made - the updater is at the link provided. No need for me to email it.
I would actually implore people not to share their email addresses here publicly as well.
Been months that I haven't used my PA2, after powering it up last week, the screen is stuck where it says dbx IFXS version 10 driverack pa2. Tried to update, which the screen went to update, then afterwards it gets stuck again. Also tried to hook it up with the app but the "device discovery" screen just keeps searching. Can somebody please help me with my issue? Really appreciate it. Thank you!
If the PA2 Manufacturing updater will not resolve your issue, you need to look into a Service RA option. Please contact support directly, please do not share your email address on these forums.
Tech support email is hprotechsupportusa@harman.com