Best Of

Hello everyone!

I come finally with the updates you all have been waiting for. New updates for all Lexicon plug-ins are now available and downloaded through the Flux::Center app. These updates include support for Apple silicon natively and up to the most recent OS version Sequoia. VST3 versions now included on Windows and MacOS. iLok license updates are available to authorize licenses to machine. Make sure iLok License Manager is updated to the most recent version. The rollout of this license update may take time to affect all existing licenses, so please be patient with this feature. If it is not available for you yet, sign out and then back in to iLok License Manager and see if it resolves. If not, they will get to you eventually, I promise.

View our video highlights! - https://www.youtube.com/watch?v=CB63HYFQy14

Download Flux::Center here! - https://www.flux.audio/download/
*you will need a Flux store account to access your plug-ins. Once you have created a Flux store account, look for the option under your account to associate your iLok user ID with your Flux account. Once done, your plug-ins should show in the Flux::Center app under My Products.

This thread will remain open for questions. Please bear with me as questions come in. You are welcome to reach out to tech support via https://help.harmanpro.com, and those e-mails will be distributed between me and my other two colleagues here to assist.

We greatly appreciate the patience that you all have had with us throughout this time of adjustment and sticking it out.

@HARMAN_PKarr, regarding iLok machine activations: It turns out that a critical step, at least in my case, is to deactivate the licenses from your physical iLok dongle first. As soon as I did that, the licenses immediately showed up as activatable to both my computer and the physical iLok.

So it might be that the fact that some people don't see the possibility to activate to the computer right away is not because of some rollout process that takes time, but rather because of some strange behavior on Pace's side that can be fixed by just deactivating all Lexicon licenses, after which the user's iLok account apparently miraculously reflects the machine activation option correctly.

I don't know if you're aware of this, but this should be mentioned in the update announcement and any accompanying instructions.

@jmsteele313 I greatly appreciate your level of empathy on the matter. As many of you know, we (me and my "predecessors" and colleagues) are all musicians that are waiting patiently as well. Loads of other company's plug-ins have come and gone through the years, as many will continue to do so. No king rules forever, but I'm happy to say that I'm pleased with what I've seen develop in the last few months, and am actually excited for the things I have seen in the works. We may not be on the pedestal that Lexicon once stood, but the bell has not rung on us yet either. Hang on just a little longer y'all.

@Hornedog said:
All I do know is if it does happen, there had BETTER be a free/very inexpensive upgrade for users who have already bought the product, because this will be the last company to port to Apple silicon by a country mile.

There will be no "upgrade" purchase necessary for this. The new versions of the plug-in will simply be available to download for anyone just like they currently are, install over the versions you already have/own, and your already existing license will still work for the Apple Silicone/VST3 supported version.

I know the damage may be done for the trust to some of you, but know that we're musicians here too. Itching for the updates and craving the Lexicon sound we've come to know and love just like all of you, and I wouldn't be here just blowing smoke if I didn't believe in it myself. Please hang in there a little longer.

Hello All!

I can assure you that we hear your frustrations loud and clear. I will be posting in these forums once the updates are released as well as e-mailing any and all of you that have contacted us in the past couple of years that are on the e-mail list for updates.

@studioton said:

@HARMAN_PKarr said:
Hello All!

I can assure you that we hear your frustrations loud and clear. I will be posting in these forums once the updates are released as well as e-mailing any and all of you that have contacted us in the past couple of years that are on the e-mail list for updates.

how far we have come with the updates?

I know the majority of those on the forums are seeking Mac updates, but part of the reason that the process has taken so long is that Windows + iLok updates are happening at the same time and everything involve more than just making them compatible with the latest OS versions. They will not be released until both are ready, but I can at least say that both have been in testing states with me, so hopefully not much longer. Hang in there!

I think its kind of at the point where an update alone isn't enough - there needs to be a change in how information is communicated from Lexicon and a proper structure in place for updates and support. Do we even have a customer facing rep anymore?

Okay... hope I don't get kicked off the forum for this. Gotta have a sense of humor I guess. They say "a watched pot never boils," so maybe I should take a break from checking this thread for a month... or two... or three...