ViSi Listen/Remote not working with SI Impact

The main reason why we bought a SI Impact was its number of auxes and the possibility that each musician could mix their own InEar sound. But it seams that current version of ViSi Listen does not work with SI Impact (same for ViSi Remote). It works for a short time after power up but after a while there is not connectitivy anymore. Reboot of mixer is required.
And there is no update since more than a year. The UI serie shows perfect remote control.
Why does Sundcraft neglect the development of this software? Are there any plans for the future?


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