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ask for help

Hello M
I am TRAORE ZANA YACOUBA I am in Africa precisely in Ivory Coast. I'm a fan of Soundcraft consoles, from analog to digital, very similar, I paid for a SI IMPACT digital console model, just 6 months ago, and I'm at my 7 live outputs with the console , but on my during the last release, I found that my settings of the previous live were missing and, at the same time, I noticed the presence of a yellow triangle and that all the settings made disappeared when I I stopped the console, as if I had reset the console, I did some research, but I did not find anything, I even installed the new version of the update, which I downloaded on the Soundcraft site for IF IMPACT models, but I still have the same problem, once the console stopped, everything disappears and everything returns to zero, I also found that his plant could too much.
help me solve my problem,

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